Welcome to Retrocharmeu (hereinafter referred to as "we", "us", or "our"). Below are additional frequently asked questions to help you better understand our services and products.
1. Do products require assembly?
Some products may require simple assembly upon delivery. Assembly requirements vary depending on the product type and structure.
2. Are assembly tools included?
In most cases, basic installation components are included in the package. Any specific requirements will be indicated on the product page when applicable.
3. How are products packaged?
Products are packaged with protective materials designed to reduce impact during handling and transportation, helping to maintain product condition.
4. Can I use products outdoors?
Some items are suitable for outdoor environments, while others are intended for indoor use only. Product suitability depends on materials and design.
5. What should I do if parts are missing?
If you receive a package with missing components, please contact us with relevant details so we can review and provide assistance.
6. How do I maintain product quality?
Regular cleaning and proper use based on material type can help maintain product appearance and durability over time.
7. Can product dimensions vary slightly?
Minor variations in measurements may occur due to production and measurement methods. All dimensions are provided as close references.
8. Contact Information
Address: 215 Chablis Ln, Ekron, KY 40117, US
Phone: +1 (305) 970-7215
Email: client@retrocharmeu.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)