Welcome to Retrocharmeu (hereinafter referred to as "we", "us", or "our"). These Terms of Service govern your access to and use of our website, services, and related features. By using this website, you agree to comply with the terms described below.
1. Introduction and Scope
These terms apply to all products, content, features, and services provided through our website.
By accessing or using the website, placing an order, or interacting with our services, you agree to be bound by these terms.
2. User Accounts and Website Responsibilities
You are responsible for ensuring that all account information provided is accurate and up to date.
You are responsible for maintaining the confidentiality of your account and activities under your account.
You agree not to use the website in any manner that may disrupt its operation or compromise security.
3. Product, Inventory, and Pricing Information
We strive to ensure that product information is accurate and up to date.
Product availability may change at any time without notice.
Prices, descriptions, and product details may be updated or corrected when necessary.
4. Orders and Payment
All orders must be completed with payment as instructed at checkout.
Once an order is confirmed, we will begin processing it based on availability and order conditions.
If any issue arises with an order, we may contact you for clarification or resolution.
5. Shipping Policy
For detailed information regarding delivery areas, shipping costs, processing times, and shipping methods, please refer to:
6. Order Cancellation Policy
For detailed information regarding cancellation conditions and refund procedures, please refer to:
Order Cancellation and Refund Policy
7. Return and Exchange Policy
For detailed information regarding returns, exchanges, and after-sales support, please refer to:
Returns, Exchanges and After Sales Service Policy
8. Dispute Resolution and Applicable Rules
Any disputes arising from website use or transactions should first be resolved through mutual communication.
If no resolution is reached, the matter will be handled according to applicable procedures.
9. Privacy and Data Protection
We are committed to protecting user privacy and personal data.
For detailed information, please refer to:
Privacy Protection and Personal Information Policy
10. Intellectual Property
All content on this website, including text, images, designs, logos, and product information, is protected by applicable intellectual property rights.
Unauthorized use, reproduction, or distribution is not permitted.
11. Limitation of Liability
We make reasonable efforts to ensure the website operates properly and information remains accurate.
We are not responsible for service interruptions, delays, or errors caused by factors beyond reasonable control.
We are not liable for indirect or incidental damages to the extent permitted.
12. Changes to These Terms
We may update or modify these terms when necessary.
Any changes will take effect once published on the website.
We recommend reviewing this page periodically.
13. Contact Information
Address: 215 Chablis Ln, Ekron, KY 40117, US
Phone: +1 (305) 970-7215
Email: client@retrocharmeu.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)